"When my pool pump stopped working I called everyone in the area to help me out but was told they were too busy. With visitors from out of town coming to my home that weekend I started to panic as my water was quickly turning for the worse. My wife found them on Instagram so I gave him a call and explained my situation. The next day Lee was at my house and confirmed the pump was dead and replaced it the next day at 8am.
Thanks for being flexible with your time to help me out."
"Lee came out right away to give us a quote on a pool heater. Was able to get it installed right away. Great service, and great job! Highly recommend."
"Lee was awesome. He fixed the problem with our spa when we had 2 other pool companies charge $2000 and didn't fix it right. It has now been 2 years and it works great. Best guy around!"
"Lee was awesome came out right away to look at our leaking pipe, he got us on his schedule and repaired the pipe and it ended up being less work than he thought and he adjusted to invoice to reflect that, we will use Pool Gurus in a heartbeat again! Thank you!"
"I used AZ Pool Gurus on a referral from another company for the recommendation and installation of a pool heater and converting to a Salt Cell chlorine system.
I live in Queen Creek wanted to be able to use our pool year round. We also had terrible problems with calcium buildup on tile (the water is extraordinarily hard in Phoenix) and I had heard a Salt Cell system would help soften it. Lee came over and explained how it all would work. He recommended putting both a Salt Cell system and a Heat Pump on our existing system. This would give us softer water and would be able to heat up our pool efficiently on colder days.
The heat pump is a bit pricey but was going to give us ability to swim year round with an added benefit of cooling the pool in the summer. After I said yes to the price, he was out 4 days later with a crane (heat pump was large/heavy and needed to go in a tight spot). Everything (including Salt Cell) was installed and running in about 4 hours and it all connected nicely to our existing circulation pump.
The system heats nicely although it does take some time to bring a pool up to temperature (about 1 deg/hour) but once there it does a good job holding it at temperature. Lee told us to get a pool cover and it would help hold the heat overnight when most of the heat loss was occurring (and the unit did not run during night hours anyway). We got a basic 20x40 'bubble wrap' cover for $135 off amazon and cut it to fit our pool. This has dramatically cut the loss of heat when nights are down to 36 deg and allows the pool to heat up even faster.
We are still monitoring electricity use but it appears to be adding about $200-250/mo to the bill during the coldest months but that is heating the pool to 86 deg when it is 60-70 during the day and mid-30s at night. In other words its like our normal AC bill during July. I'm going to see how well the pool cover helps that (just put it on recently) and we'll probably turn down the temp to 80 since that feels plenty good on a cold day anyway.
Overall super happy with the system and the service we got from Lee and his son to get it installed and answer questions about it."
"I HIGHLY recommend AZ POOL GURUS LLC for your pool maintenance and repairs. I recently purchased a home with a pool/spa. I had issues with the heater to the spa. I called out one company who couldn’t diagnose the issue and said they needed to contact the manufacturer of the heater… Well, two weeks I still had no information and paid an expensive fee for them to come out and tell me absolutely nothing. I contacted my realtor to find out if he could recommend someone. He got me in contact with a pool service, but their specialty was not in heaters, so they recommended AZ POOL GURUS LLC. I called and the owner (Lee) made time that afternoon to stop by to look at my heater. He diagnosed the issue within 10 minutes.
Lee is highly intelligent when it comes to spa heaters and pool equipment. I had the utmost confidence in his ability to fix whatever was going wrong with my heater. I did eventually get a new heater and Lee put it in and put in all the automation for me as well, so I could just use my phone to start the spa heater, filter, etc….
Also, I switched to this company for my weekly pool maintenance as well. They send me a log (via email) every week with what was done and all my stats on the pool (chemical level, water temp, etc…), any potential issues and attach a picture of my pool.
Please consider them if you need pool/spa maintenance or repairs. You won’t go wrong with AZ POOL GURUS LLC. If I could give them 10 stars I would!!!!"